The EU law gives you the right to withdraw from most online purchases within 14 days of delivery – no reason needed.

You can also withdraw before your order has been shipped by contacting info@delavali.com.

To submit your withdrawal request for a fulfilled order, please raise a request at the link below.

REQUEST WITHDRAWAL FOR A FULFILLED ORDER

 You’ll receive an email confirmation upon submitting the form, and once you return the goods, a full refund will be processed within 14 days.

Please note: some items are not eligible for withdrawal, including personalized goods and sealed hygiene products that have been opened.